Listing SKU:
12617925
Seller:
CTInstruments Ltd
Warranty:
Yes
Listing Date:
6th August, 2020
Last Updated:
12th May, 2022CTInstruments Ltd
We are OEM based in Calgary, Canada and manufacture affordable analytical instruments.
Member Since:
3rd August, 2020 (4 years ago)
Current Listings:
3
Shipping Policy:
International Shipping
Upon paying for the HPLC instrument, the customer becomes the owner. Once the HPLC leaves our shop, the liability, taxes, duties, fees, and claims of any kind related to the equipment are the responsibility of the customer. CTInstruments will arrange shipping and insurance on the customer’s behalf (all equipment is shipped insured unless the customer specifies otherwise (not recommended)). Typical lead times are 2 to 3 weeks after the order. CTInstruments cannot control the import procedures of the importing country and hence the delivery times cannot be guaranteed.
Canada Shipping
Upon paying for the HPLC instrument, the customer becomes the owner and once the HPLC leaves our shop, the liability and claims of any kind related to the equipment are the responsibility of the customer. CTInstruments will arrange shipping and insurance on the customer’s behalf (all equipment is shipped insured unless the customer specifies otherwise (not recommended)).
Return Policy:
Warranty and Return Information
The warranty is one year from date of purchase except for electronics (90 days) and UV lamp (90 days). Canadian purchasers, subject to restocking charges, can return their purchase within 21 days of the purchase date. Non-Canadian purchasers cannot return their purchases. Items received by the Company or Retailer after the specified 21 days, for whatever reason, will not be accepted for return. Contact the Company for a Returned Merchandise Authorization (“RMA”). All returns must be in original, undamaged condition, clean and free from any material and/or residue, and delivered back, at the buyer’s expense, to the place of purchase. There is a 15% restocking fee on all returns plus any applicable additional fees (Banking Transfer Fees). If damaged for whatever reason, in any way, a minimum 25% restocking fee will be applied. Please insure your return against shipping damage, and be sure to include the RMA number. Shipping charges, fees, taxes, duties, etc. are not refundable. Once your merchandise is received and accepted back, a refund of your original purchase price minus the applicable restocking fee and banking charges will be processed and a credit will be applied to the original method of payment. Additional time may be taken by the bank to post the credit to your account.
