Help

LabX is the easy way to buy and sell your scientific equipment. We can assist you in posting your items and contacting sellers.

Contact LabX for Live Customer Service

Toll Free 888-781-0328
LabX
P.O. Box 216
478 Bay Street
Midland, ON, Canada
L4R 1K9
Phone 705-528-6888
Fax 705-528-0270
Email help@labx.com

Business Hours: 9:00am - 5:00pm EST


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What do I do if I've paid for the item, but never received it?

LabX does not get involved with the negotiations or transactions. Buyers and sellers should practice caution when dealing with unknown vendors. Should you need to get help with any incomplete transactions here are some sites available.

Federal Trade Commission
Home Page: http://www.ftc.gov/
Complaint: https://rn.ftc.gov/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Internet Fraud Complaint Center - FBI
Home Page: http://www.ic3.gov/
Complaint: http://www.ic3.gov/complaint/

National Fraud Information Center
Home Page: http://www.fraud.org/
Complaint: http://www.fraud.org/welcome.htm

US Postal Inspection Service Mail Fraud Page
Home Page: http://www.framed.usps.com/postalinspectors/fraud/welcome.htm
Complaint: http://www.framed.usps.com/postalinspectors/fraud/MailFraudComplaint.htm

Can't Find An Answer? Contact the Help Desk at help@labx.com.