Help

LabX is the easy way to buy and sell your scientific equipment. We can assist you in posting your items and contacting sellers.

Contact LabX for Live Customer Service

Toll Free 888-781-0328
LabX
P.O. Box 216
478 Bay Street
Midland, ON, Canada
L4R 1K9
Phone 705-528-6888
Fax 705-528-0270
Email help@labx.com

Business Hours: 9:00am - 5:00pm EST


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Search for an Answer:

How do I know when my favorite seller has posted new ads?

  1. Sign In on www.labx.com.
  2. Click My LabX from the top menu bar.
  3. Under LabX Members, Favorites, click Favorite Sellers.
  4. Click Edit beside the favorite seller you wish to be notified about.
  5. In the LabX Alert column, select how often you would like to be notified from the drop-down list.
  6. Click Update.
Note: If you choose to be notified weekly, you will be notified one week later. If you choose to be notified monthly, you will be notified one month later.

To view all the ads of your favorite seller, follow the steps below:
  1. Sign In on www.labx.com.
  2. Click My LabX from the top menu bar.
  3. Under LabX Members, Favorite Sellers, click Favorite Sellers.
  4. Click the number listed in the Current Ads column for your favorite seller.


You may also find the following helpful:
How do I add a favorite seller?
How do I delete a favorite seller?

Can't Find An Answer? Contact the Help Desk at help@labx.com.