New Product: New Phenom™ SEM Remote Assistant
Posted: Sunday, July 1, 2012 Location: Hillsboro, Oregon, USA
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LabX Member since May 2009.
Phenom-World is a leading global supplier of desktop scanning electron microscopes and imaging solutions for sub-micron scale applications. Our SEM-based systems are used in a broad range of markets and applications. We continuously invest, develop and integrate our products to help our customers improve their return on investment, time to data and increase system functionality. We help our customers with excellent and fast results from the micro and nano world by supplying worry free imaging and analysis.
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Remote Assistant is Now Available for FEI’s Phenom Personal SEM.
New service enhancement speeds repair time and enhances tool availability of the Phenom.
More Info About
FEI Company (Nasdaq: FEIC), a leading provider of atomic-scale imaging and analysis systems, today announced the immediate availability of Phenom™ Remote Assistant, a new service enhancement that allows for remote tracking, diagnostics and repair of Phenom personal scanning electron microscope (SEM) systems.
Remote Assistant Now Available for Phenom Personal SEM
Phenom Remote Assistant reduces the likelihood that customers will have to take a Phenom off-line and return it to the service center. FEI service engineers can remotely track key performance metrics over time, run service test diagnostics on the system, check and modify tool settings, and even view microscope images to access quality and provide expert operations advice.
The Phenom Remote Assistant is available at no additional charge with all Phenom personal SEMs. The Phenom is a unique imaging tool that makes high-end imaging practical and affordable for both educational use as well as a variety of industrial applications. It combines light optical and electron optical technologies in one integrated, easy-to-use microscope system. Offering magnification of up to 24,000x and 30 nm resolution (about 100,000 times smaller than the diameter of a human hair) in 30 seconds, the Phenom opens the door to the micro- and nanoscale worlds.
Phenom-World BV is a LabX Sponsor.