Instron

Founded in 1946, Instron® is the recognized worldwide market leader in the materials testing industry.    [b]Quality Standards You Can Trust[/b]  Operating under ISO 9001 quality standards all Instron products are manufactured by Instron. We employ a product design philosophy where our customer’s data integrity, safety, and protection of investment are paramount. Why does such a commitment to quality matter so much? Because the accuracy, reproducibility and reliability of test results produced by Instron equipment is critical to the success of our customers’ businesses and to the quality of their products. How confident do you need to be in your test results?  [b]Research and Development[/b]  A combination of internal and project funding enables us to invest approximately 6% of our revenue back into our product development programs. Our goal is to continually advance the application of existing technologies and to develop new and innovative technologies for the benefits of our customers.  Our R&D process looks at real working habits and our customers’ environment to bring improvements to the testing industry that go beyond improved specifications.  For example, our new ElectroPuls™ line incorporates hundreds of little details that are designed to enhance usability and improve productivity. The test space can be adjusted by simply twisting a lever and pushing a button – no extra tools required. Our engineers also discovered that machine noise is disruptive and creates an uncomfortable environment for operators. In response, we designed a patented, oil-free linear motor technology and a cooling system that is both quiet and only turns on when necessary – a revolutionary change for the fatigue testing industry.  [b]Global Operations - Local to Our Customers[/b]  Instron has an expansive network of more than 1200 employees globally, with offices throughout the Americas, Europe and Asia. Together, Instron employees speak more than 40 languages, enabling us to communicate with customers in their local languages and offer superior service support around the world. We cover the world with an installed base of more than 70,000 machines.  [b]Service and Calibration[/b]  Instron offers a broad range of service capabilities including calibration, technical support, training and assistance with laboratory management.  [b]Product Portfolio[/b]  Instron manufactures testing machines used to test the mechanical properties and performance of various materials, components and structures in a wide array of environments.  Instron’s largest product lines include universal and fatigue testing instruments. Other product lines include impact, rheology, thermo-mechanical, hardness, and torsion testing systems. Additionally, Instron’s IST division manufactures systems to test complete structures and components, mainly for the automotive industry.   [b]Instron’s Commitment to Customer Satisfaction[/b]  Third-party post installation customer satisfaction surveys show that year after year, we exceed our customers’ expectations in regards to product quality, customer service, installation, applications expertise and training. We do not compare ourselves to others in our industry, but rather to the best of the best manufacturers in the world. Last year, we reported an 88% customer satisfaction rating. In comparison to the car industry, this places Instron alongside Toyota and Lexus, and above names like BMW.*