ExW (Incoterm 2010), unless otherwise agreed

REFUND POLICY Thanks for purchasing our products through LabX. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Please notify us via LabX Seller contact button before you return the product in its original packing to the following address: 7tech UG RETOUR Haintechstr. 78 33613 Bielefeld After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. Refunding process may take up to 15 business days from receipt of product and finished inspection. EXCEPTIONS If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. QUESTIONS If anything is unclear or you have more questions feel free to contact us via LabX Seller contact button.