Shipping Policy – Flip Boss Depot Medical Group At Flip Boss Depot – Medical Group, we take pride in fast, reliable, and secure delivery for every order. 1. Domestic Shipping (U.S. 48 States): Most of our products include free shipping within the continental United States. We work with reliable carriers such as UPS, FedEx, and USPS to ensure safe and timely delivery. Large or heavy items may require freight shipping; customers will be informed before checkout if additional handling applies. Orders are typically processed and shipped within 1–3 business days. 2. International Shipping: We proudly ship worldwide. However, international orders are not eligible for free shipping. Shipping costs vary based on weight, size, and destination. Buyers are responsible for customs duties, taxes, and import fees in their country. 3. Packaging & Handling: All products are carefully inspected, cleaned (if applicable), and professionally packed to ensure safe arrival. Fragile and medical items are handled with extra care. 4. Tracking & Delivery: Customers receive a tracking number once the order ships. Delivery times depend on the carrier and destination. 5. Delays & Exceptions: While most orders arrive on time, unexpected carrier delays or weather events may extend delivery times. We always communicate updates and assist customers promptly.

Return Policy – Flip Boss Depot Medical Group At Flip Boss Depot – Medical Group, we are committed to transparency, quality, and trust in every transaction. 1. Product Sourcing: All medical items are obtained from verified distributors, institutions, and surplus suppliers. We do not sell expired or unsafe products. 2. Condition Disclosure: Each item listing clearly states whether the product is new, open-box, or used. Buyers are encouraged to review item details carefully before purchase. 3. Compliance: All products are intended for educational, research, or professional use. Buyers are responsible for ensuring proper licensing and regulatory compliance in their region. 4. Returns & Refunds: We accept returns only for items that are not as described or damaged during shipping. Requests must be made within 7 days of delivery. 5. Payment & Shipping: Orders are processed upon full payment. We ship promptly and provide tracking details for every order. 6. Professional Conduct: We treat all customers, institutions, and partners with respect and fairness. Our mission is to build lasting trust in the medical and educational community.