Quality By Design, LLC

PAYMENT We accept payments in US Dollars through Paypal If you prefer to pay with a Visa, Mastercard, or American Express card please contact me after the auction ends We will hold your order pending receipt of your payment for up to 5 days if no immediate payment is required If the payment is not received in 3 days the sale will be cancelled and the item will become available for sale WARRANTY AND RETURNS We guarantee our items not DOA unless otherwise stated in auction. We ask that you please contact us first if you would like to return a purchase. If you have any issues or concerns with your purchase please contact us , we will do our best to make it right. Shipping for returned items that are not defective is the responsibility of the buyer. Returned items must be in the same condition as they were shipped. SHIPPING We ship 1-2 business days after cleared payment (excluding holidays and weekends) Shipping is via UPS Ground, if a fast service is required please contact us for a shipping quote. If you need a different method of shipping please contact us before auction ends and we will do our best to accommodate you. INTERNATIONAL BUYERS We ship internationally on a case by case basis. If you are an international buyer please contact us before buying or bidding on any of our items. We will not ship internationally unless we are contacted first. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.